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Heidenhain 220 alarm: Tool call error

The called tool does not exist, is poorly defined, or is missing information in the table.

For reference only: alarms change with the manufacturer, the control and the machine PLC. Check the full code in the official manual before doing anything. Legal notice.

Control
Heidenhain
Machine
Milling, Mill-turn
Area
Program
Severity
Stop

Symptoms

  • Falla en TOOL CALL.
  • Does not change tool or load corrector.

Common causes

  • Incorrect tool number.
  • Tabla TOOL.T incompleta.
  • Tool not available in magazine.

First safe checks

  1. 01Check TOOL CALL and TOOL DEF.
  2. 02Revisar tabla de herramientas.
  3. 03Confirm position in warehouse.

What not to do

  • Do not assign length/radius without measuring.
  • Do not force change if the magazine is not synchronized.

When to call maintenance:

If the warehouse does not recognize positions or there are PLC/ATC failures.

Reset/rearm:

Reset after correcting tool and leaving ATC in known state.

May depend on OEM tool management and TNC used.

Official documentation

Choose the manual matching your control series, software version and machine builder. A support portal is a starting point; it does not establish applicability to every model.

Frequently Asked Questions (FAQ)

What does alarm Heidenhain 220 mean on Heidenhain?

The called tool does not exist, is poorly defined, or is missing information in the table. It is an alarm from the Program area, and in the catalog it is listed as “Tool call error”. On the machine you notice it like this: Falla en TOOL CALL, Does not change tool or load corrector.

Why does alarm Heidenhain 220 come up?

On the shop floor it almost always comes from one of these causes: Incorrect tool number, Tabla TOOL.T incompleta, Tool not available in magazine. Rule out the most likely one on your machine first, before touching parameters or swapping anything.

How do you clear alarm Heidenhain 220?

Reset after correcting tool and leaving ATC in known state. Resetting without fixing the cause first only hides the problem: Heidenhain 220 trips again and, in the meantime, you keep working with the machine in bad shape.

What should I check first with alarm Heidenhain 220?

With the machine stopped and in a safe state, start with these checks: Check TOOL CALL and TOOL DEF, Revisar tabla de herramientas, Confirm position in warehouse. That alone will tell you whether it is the program or whether you need to raise a maintenance job.

What should I NOT do with alarm Heidenhain 220?

With Heidenhain 220 active, avoid this: Do not assign length/radius without measuring, Do not force change if the magazine is not synchronized. Skipping any of these points is what turns a minor stop into an expensive breakdown.

When do I have to call maintenance for alarm Heidenhain 220?

If the warehouse does not recognize positions or there are PLC/ATC failures. If you are not sure how far it goes, stop the machine and report it: a repeat alarm always works out cheaper than a crash.

How serious is alarm Heidenhain 220?

It is a stop alarm: the cycle will not continue until you fix the cause. It does not always mean serious damage, but it leaves the machine where it is and you have to check it before running again. May depend on OEM tool management and TNC used.

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