Mazak 397/398 alarm: Magazine cover or door open
The ATC Mazak magazine or cover interlock is not closed.
For reference only: alarms change with the manufacturer, the control and the machine PLC. Check the full code in the official manual before doing anything. Legal notice.
- Control
- Mazak
- Machine
- Milling, Mill-turn
- Area
- Safety
- Severity
- Stop
Symptoms
- It will not allow the ATC.
- Cover/door open message.
- The interlock does not change state.
Common causes
- Cubierta abierta.
- Sensor desajustado.
- Viruta en cierre.
- Cableado interlock.
First safe checks
- 01Close cover.
- 02Clean sensor area with safe machine.
- 03See input diagnosis.
What not to do
- Do not bypass safety devices.
- Do not manipulate energized electrical cabinet.
- Do not continue producing if the alarm reappears.
When to call maintenance:
If the sensor does not change state when closed.
Reset/rearm:
Reset after closing and confirming interlock.
Official documentation
Choose the manual matching your control series, software version and machine builder. A support portal is a starting point; it does not establish applicability to every model.
Frequently Asked Questions (FAQ)
What does alarm Mazak 397/398 mean on Mazak?
The ATC Mazak magazine or cover interlock is not closed. It is an alarm from the Safety area, and in the catalog it is listed as “Magazine cover or door open”. On the machine you notice it like this: It will not allow the ATC, Cover/door open message, The interlock does not change state.
Why does alarm Mazak 397/398 come up?
On the shop floor it almost always comes from one of these causes: Cubierta abierta, Sensor desajustado, Viruta en cierre, Cableado interlock. Rule out the most likely one on your machine first, before touching parameters or swapping anything.
How do you clear alarm Mazak 397/398?
Reset after closing and confirming interlock. Resetting without fixing the cause first only hides the problem: Mazak 397/398 trips again and, in the meantime, you keep working with the machine in bad shape.
What should I check first with alarm Mazak 397/398?
With the machine stopped and in a safe state, start with these checks: Close cover, Clean sensor area with safe machine, See input diagnosis. That alone will tell you whether it is the program or whether you need to raise a maintenance job.
What should I NOT do with alarm Mazak 397/398?
With Mazak 397/398 active, avoid this: Do not bypass safety devices, Do not manipulate energized electrical cabinet, Do not continue producing if the alarm reappears. Skipping any of these points is what turns a minor stop into an expensive breakdown.
When do I have to call maintenance for alarm Mazak 397/398?
If the sensor does not change state when closed. If you are not sure how far it goes, stop the machine and report it: a repeat alarm always works out cheaper than a crash.
How serious is alarm Mazak 397/398?
It is a stop alarm: the cycle will not continue until you fix the cause. It does not always mean serious damage, but it leaves the machine where it is and you have to check it before running again. Guidance reference. Always confirm the full text in the exact machine/control manual.
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