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Heidenhain Probe system not ready alarm: Probe system not ready

The TNC does not establish infrared communication with the probe.

For reference only: alarms change with the manufacturer, the control and the machine PLC. Check the full code in the official manual before doing anything. Legal notice.

Control
Heidenhain
Machine
Milling, Mill-turn
Area
Encoder / measurement
Severity
Warning

Symptoms

  • The probing cycle does not start.
  • Loses signal when measuring.
  • Appears when changing zones or tools.

Common causes

  • Ventanas IR sucias.
  • Dead battery.
  • Receptor mal orientado.
  • Previous collision with probe.

First safe checks

  1. 01Clean the IR windows on the probe and receiver.
  2. 02Check battery.
  3. 03Orientar palpador hacia receptor.

What not to do

  • Do not force movement with the probe deflected.
  • Do not use damaged probe.

When to call maintenance:

If after cleaning/changing the battery it still does not connect.

Reset/rearm:

Reset after reestablishing communication.

Official documentation

Choose the manual matching your control series, software version and machine builder. A support portal is a starting point; it does not establish applicability to every model.

Frequently Asked Questions (FAQ)

What does alarm Heidenhain Probe system not ready mean on Heidenhain?

The TNC does not establish infrared communication with the probe. It is an alarm from the Encoder / measurement area, and in the catalog it is listed as “Probe system not ready”. On the machine you notice it like this: The probing cycle does not start, Loses signal when measuring, Appears when changing zones or tools.

Why does alarm Heidenhain Probe system not ready come up?

On the shop floor it almost always comes from one of these causes: Ventanas IR sucias, Dead battery, Receptor mal orientado, Previous collision with probe. Rule out the most likely one on your machine first, before touching parameters or swapping anything.

How do you clear alarm Heidenhain Probe system not ready?

Reset after reestablishing communication. Resetting without fixing the cause first only hides the problem: Heidenhain Probe system not ready trips again and, in the meantime, you keep working with the machine in bad shape.

What should I check first with alarm Heidenhain Probe system not ready?

With the machine stopped and in a safe state, start with these checks: Clean the IR windows on the probe and receiver, Check battery, Orientar palpador hacia receptor. That alone will tell you whether it is the program or whether you need to raise a maintenance job.

What should I NOT do with alarm Heidenhain Probe system not ready?

With Heidenhain Probe system not ready active, avoid this: Do not force movement with the probe deflected, Do not use damaged probe. Skipping any of these points is what turns a minor stop into an expensive breakdown.

When do I have to call maintenance for alarm Heidenhain Probe system not ready?

If after cleaning/changing the battery it still does not connect. If you are not sure how far it goes, stop the machine and report it: a repeat alarm always works out cheaper than a crash.

How serious is alarm Heidenhain Probe system not ready?

It is a warning: the machine carries on, but it is flagging something that will get worse if you let it go. Deal with it between parts, not at the end of the shift. Guidance reference. Always confirm the full text in the exact machine/control manual.

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